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Shipping and Returns

When will my order ship?

All ProFlex silicone controller skin orders ship within 48 hours (not including Saturday or Sunday) via the United States Postal Service first class mail. U.S. customers can expect deliveries within 2-5 business days after shipment. International cus

Can I track my order?

Yes, of course! Once it ships (or once we create the shipping label), you'll receive an email from us with a tracking link. You can use that link to track your order and see your package move step-by-step from our facility to your doorstep!

How much does shipping cost?

United States customers:. ProFlex-only orders: $3.95. GameVinyl console skins: $4.95. However, if you've shopped for $40 or more, shipping is free!. Priority and Priority Express Mail are available for faster shipping times and are automatically calc

How long does shipping take?

All of our ProFlex products ship from our new warehouse in San Diego, California. Delivery times will vary based on your proximity to the region, but in general, you can expect delivery times within the following time frames:. Standard USPS First Cla

I never received my package. What should I do?

Still haven't received your package, even though tracking status says it's been delivered? We recommend first checking your mailbox! We ship via USPS, so they usually leave it in your mailbox. If it does not fit in your mailbox, they may leave it in

What is your return policy?

We accept returns on items that arrive damaged upon delivery or in case of manufacturing issues / inadequate quality. Please use our contact form and attach images of the damaged product and we will be happy to send you a replacement free of charge.

Can I cancel my order if it hasn't shipped yet?

Yes, you can cancel your order within 2 hours of placing it. Please contact us via our contact form with all of your order information within 2 hours of purchasing for a full refund.

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